Passionate & Dedicated
Passionate and dedicated professional with a strong commitment to excellence. Known for being caring and supportive toward employees while maintaining a high level of professionalism and leadership.
# more about me
Experienced sales professional with over 25 years of proven success in driving revenue growth, building strong customer relationships, and leading teams to exceed goals. Passionate about my work, highly professional, and deeply caring toward both customers and employees.
Email:
mb@bentleym.com
Employment History:
The Goodyear Tire & Rubber Company
Service Manager, Customer Service, Sales and Performance.
Oversaw daily operations of auto service department, ensuring efficient workflow and timely completion of repairs.
Increased customer satisfaction ratings by 15% through improved communication and resolution of service issues.
Developed and maintained relationships with key vendors to ensure availability of parts and supplies for repairs.
Drove continuous improvement initiatives in the auto service department, resulting in a 10% reduction in rework rates.
Fabian
Store Manger
561-848-2544
The Tire Choice Service Centers
Assistant manager, sales and performance
2021 – 2025
Assisted in the management of daily operations, ensuring smooth and efficient workflow
Implemented new scheduling system that optimized staff allocation and reduced labor costs by 15%
Conducted regular inventory checks to maintain accurate stock levels and minimize loss due to shrinkage.
Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times.
Developed strong relationships with vendors and suppliers, negotiating favorable terms for procurement of goods.
Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies.
Bre Bickmore
Store Manager
772-320-0960
Boni Tire & Auto Service
Assistant Manager, sales associate.
2012 – 2021
Garage kept only
Used car salesman